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FREQUENTLY ASKED QUESTIONS

DO YOU DELIVER SET-UP AND PICKUP ?...............YES WE DO, WE DELIVER AND PICKUP ALL PRODUCT.
DO YOU PROVIDE EXTENSION CORD FOR RENTAL ?..........YES WE DO, WE PROVIDE HEAVY DUTY CORDS UP TO 80 FEET LONG
DOES YOUR COMPANY HAVE INSURANCE ?.......WE ARE A FULLY INSURED COMPANY AND LICENSED, AND HAVE BEEN FOR 18 YEARS
DO YOU REQUIRE A DEPOSIT ?.........NO WE DO NOT.......PAYMENT CAN BE MADE ON DELIVERY OF YOUR EVENT
DO THE BLOWERS HAVE TO STAY ON ALL THE TIME ?...........BLOWERS HAVE TO STAY ON WHILE YOUR USING THE INFLATABLE DURING YOUR PARTY EVENT, THERE IS A ON-OFF SWICH BUTTON THAT YOU CAN SHUT OFF AFTER EVENT IS OVER
ARE YOUR INFLATABLES CLEAN ?.............YES THEY ARE, ALL INFLATABLES GET CLEANED AND SANITIZED AFTER EACH RENTAL
DO YOU CHARGE A DELIVERY FEE ?.....WE PROVIDE FREE DELIVERY UP TO 35 MILES. PAST THAT THERE WOULD BE A DELIVERY FEE ADDED
CAN WE PAY ON DELIVERY ?.....YES YOU CAN, WE ACCEPT CASH VISA MASTERCARD DISCOVER AMEX WE DO NOT ACCEPT PERSONAL CHECKS IF YOU ARE PAYING CASH PLEASE HAVE EXACT CHANGE AS OUR DRIVERS DO NOT CARRY CASH
HOW BIG ARE YOUR BOUNCE HOUSE / WATERSLIDE / ? PLEASE NOTE THE SPACE REQUIRED FOR EACH UNIT IS LISTED BELOW THE PICTURE
DO YOU SET-UP ON CONCRETE ?.....WE DO FOR BOUNCE HOUSES ONLY, WE USE A HEAVY DUTY TARP TO PUT UNDERNEATH UNIT WITH 4 HEAVY SANDBAGS. NOTE : THERE WOULD BE AN EXTRA CHARGE FOR HEAVY DUTY TARP AND SANDBAGS
WHEN DO YOU DELIVER AND SET-UP ?............ FOR SATURDAY EVENTS WE DELIVER YOUR INFLATABLES ON FRIDAY BETWEEN 7:30am -2:30pm EXCEPT WATERSLIDES. WATERSLIDE ARE DELIVERED THE MORNING OF YOUR PARTY, AND PICKED NEXT MORNING. ANY OTHER DAY EXCEPT SATURDAY WE DELIVER ON THE MORNING OF YOUR EVENT AND PICK UP NEXT MORNING.
DO YOU DELIVER TO CITIES NOT LISTED IN YOUR DELIVERY AREA ?........IT DEPENDS, PLEASE CALL OUR OFFICE TO SEE IF WE CAN ACCOMMODATE YOUR NEED FOR THAT AT 401-413-3268
WHAT IF I NEED TO CANCEL?.......PLEASE GIVE OUR OFFICE A CALL : 401-413-3268
WHAT IS YOUR WEATHER POLICY ?......PLEASE CALL OUR OFFICE 48 HOURS BEFORE YOUR PARTY DATE IF YOU WISH TO CANCEL. WE DO DELIVER INFLATABLES IN THE RAIN. THE ONLY TIME WE WILL NOT DELIVER YOUR INFLATABLE IS IF WINDS ARE IN EXCESS OF 30 MPH.
WHAT KIND OF WATER SUPPLY WILL I NEED FOR MY WATER INFLATABLE ?.......ALL WE NEED IS YOUR GARDEN HOSE TO BE HOOKED UP TO A WATER SUPLY.
CAN INFLATABLES BE SET UP INDOORS ?.......YES. ALL INFLATABLES ARE DIFFERENT SIZES, WE CAN WORK WITH YOU TO DETERMINE IF THE RENTAL YOU SELECTED WILL FIT IN YOUR VENUE.
CAN I PICK UP AND SET UP MY RENTAL MYSELF ?......SAFETY IS OUR #1 PRIORITY, AND SOME COMPANIES WILL ALOW THE CUSTOMER TO PICK-UP AND SET-UP ON THERE OWN. WE, AS A COMPANY FEEL IS OUR RESPONSIBILITY AND DUTY TO MAKE SURE THE SET-UP AREA WILL BE EVALUATED BUY OUR DRIVER, USE PROPER LENGTH EXTENSION CORD, AND PROPER STAKE TIE DOWNS TO ANCHORS TO SECURE THE INFLATABLE TO THE GROUND AND ENSURES IT'S SAFE OPERATION.
DO YOU DELIVER TO STATE PARKS?.............WE DO NOT DELIVER TO ANY STATE PARKS.